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TBR Global Chauffeuring

Systems Administrator

Office location
Glasgow
Reporting to
Infrastructure Manager
Hours
40 hours per week
Overall purpose
Provisioning, installation, configuration, maintenance and support of systems hardware, software, applications and related infrastructure.
Main responsibilities
  • Provide day-to-day administration and support of network, telephony and all other IT systems and hardware
  • Provide 1st and 2nd line IT support to employees and other internal customers to ensure smooth running of all ICT systems
  • Ensure all aspects of the IT infrastructure perform to agreed SLAs
  • Carry out regular security monitoring, systems backups and DR simulations
  • Carry out cost effective purchasing and maintain its documentation
  • Maintain accurate inventory of IT assets
  • Contribute to development and maintenance of systems installation, configuration and change control standards and procedures
  • Participate in resolution of emergency situations, which may involve complex technical hardware or software problems
Skills required
  • Excellent communication and analytical skills
  • Strong organisation and interpersonal skills
  • Desire to learn new technologies and support a wide range of evolving systems
  • Good attention to detail
  • Solid experience of administering Windows AD environments including most recent versions of Windows Server
  • Understanding of network protocols and topologies
  • Experience of working with Office 365 and Exchange Online
  • Experience of Windows desktop support and administration both remote and on site
  • PowerShell scripting
  • Switching, routing and firewall configuration

Other desirable skills are:

  • Linux server administration
  • Microsoft Azure administration
  • Cisco Voice or other VoIP telephony systems
  • IIS configuration and troubleshooting
  • Powershell DSC and CI/CD (infrastructure as code)
Other responsibilities
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role, attend training when required
  • Maintain regular and professional attendance and punctuality