back a pageBACKback to top
TBR Global Chauffeuring

Roadshows Coordinator

Office location
Hong Kong
Reporting to
Head of Operations, Hong Kong
Hours
Full time
Overall purpose
To effectively handle client ground transportation reservations, with a key focus on conferences and events.
Main responsibilities
  • Process incoming email / phone enquiries, bookings and updates, in a proficient  and timely manner
  • Handle client or supplier queries
  • Advise clients on feasibility of schedules and check them for discrepancies
  • Follow up on oustanding information to fully complete each booking
  • Provide quotes, as and when required
  • Work with existing supply chain and source new suppliers when necessary
  • Produce detailed handovers to nightshift / weekend staff, when applicable
  • Record incident reports on the system
  • Establish and maintain effective working relationships with co-workers, clients and suppliers
  • Inform the sales team of account progress and any arising issues
  • As part of a busy team, be prepared to support colleagues workloads where required
Skills required
  • Must have an exceptional eye for detail
  • PC literate – familiarity with Microsoft Office is essential
  • Excellent organisational skills and prioritising abilities
  • Able to work effectively under pressure
  • Flawless communication
  • Fluency in a second language is essential
Other responsibilities
  • Pursue personal development of skills and knowledge, necessary for the effective performance of the role and attend training as and when required
  • Maintain regular and professional attendance, punctuality and personal appearance
Contact

hr.asia@tbrglobal.com