Downloadable on both Android and iOS devices, the TBR Driver App (GroundPad) is a tool for our chauffeurs, allowing them to receive and manage jobs, update the journey and passenger status and communicate with our control team. The Driver App also lets our customers track their vehicles in real time anywhere in the world, supporting safety and security measures within duty of care.
Download installation manual
Download user manual
Frequently Asked Questions
Watch video: How to use the driver app
Please click here to download the APP directly from this website.
To install the app you must opt-in for installing unknown apps. Android protects users from inadvertent download and install of unknown apps, or apps from sources other than Google Play, which is trusted. Android blocks such installs until the user opts into allowing the installation of apps from other sources. The opt-in process depends on the version of Android running on the user’s device:
Figure 1: The Install unknown apps system settings screen, where users grant permission for a particular source to install unknown apps.
On devices running Android 8.0 (API level 26) and higher, users must navigate to the Install unknown apps system settings screen to enable app installations from a particular location, as shown in Figure 1.
On devices running Android 7.1.1 (API level 25) and lower, users should enable the Unknown sources system setting, found in Settings > Security on their devices.
Since this is an non store version you might get prompt with the message below.
you can click to scan (this takes a bit longer) Or install wihout scanning. Both options should allow you to install the app.
In case you cannot use the driver app, you can the phone numbers listed below to progress your job AFTER you have received the sms message with instructions. Calls to these numbers will not incur any charge as they will ring twice and then terminate the call. If you need to speak to an operator, please phone number on the SMS.
Call the On Site number as soon as you have reached your pick up location, call the Client met number once the passenger is in the vehicle and call the dropped number once the job is complete.