TBR: Responsible Chauffeuring

Corporate Social Responsibility
Rather than just passively acknowledging its corporate and social obligations, TBR actively seeks ways to improve the environment and the social and economic stability of its businesses. As a global Chauffeur company we are acutely aware of our footprint. This only bolsters our efforts to meet and surpass best practice guidelines, through:

  • Understanding and monitoring the health, safety and welfare of all of our employees and their families
  • Investing in the personal and professional development of all of its employees
  • Maintaining and building on our relationship with the local community
  • Actively supporting charitable and socially responsible activities both inside and outside the work environment
  • Improving our performance in environmental and waste management
  • Utilising the latest vehicle emission technologies available and constantly modernising our fleets.

To achieve these aims, we will:

  • Maintain our commitment to equal opportunities in employment
  • Continue to develop and nurture relations with local communities and schools
  • Develop our support for local and national charitable activities undertaken by our employees
  • Continuously improve health and safety, environmental management and social responsibility issues, establishing targets and revising objectives
  • Fully implement and monitor our Health & Safety Policy Statement in line with current Health & Safety legislation and current codes of practice
  • Fully implement and monitor our Environmental Policy Statement, including recycling in line with current environmental legislation and relevant codes of practice
  • Communicate these requirements to employees and ensure that adequate training is provided to fulfil them
  • Ensure that adequate resources are made available to implement the requirements
  • Annually review legislation and align our policy accordingly

Environmental Statement of Intent
TBR Global Chauffeuring believes that continuous improvement in environmental management is an essential element within its overall business plan – minimising waste, consumption of resources and pollution goes hand in hand with high productivity and quality standards. This policy therefore applies to, and will be integrated with, all business activities, products and services with the potential to adversely affect the environment on a local or global scale.

We recognise and accept our legal duty of care toward the environment and are committed not only to complying with our legal duties and with other requirements to which we subscribe but to exceed these requirements where reasonably practicable.

Energy generation and consumption is a major contributor to the production of greenhouse gases and global warming and a significant cost to the business. We commit to actively managing our use of energy, reducing consumption, investing in a fuel efficient fleet and continuously improving efficiency wherever possible. We will also seek to minimize our direct and indirect consumption of other natural resources, particularly those obtained from non-renewable or non-sustainable reserves.

We will seek to identify all processes that generate waste – whether from the inefficient use of resources or the production of by-products, emissions or effluent discharges – and will seek to avoid pollution by eliminating, minimising or reusing waste products wherever reasonably practicable or, where this cannot be achieved, identifying and taking advantage of opportunities for recycling and waste recovery.
The basis of our environmental management system will be an ongoing review of business activities and the identification of aspects of our work that could have an impact upon the environment and the implementation of proactive steps to eliminate, minimize or manage them so that adverse environmental effects are minimised.

To enable us to measure our environmental performance we will establish and monitor suitable objectives and targets that will promote continual improvement year on year in our environmental performance.

Human Rights Policy Statement
TBR Global Chauffeuring are committed to developing an organizational culture which implements a policy of support for the internationally recognized human rights contained within the Universal Declaration of Human Rights and seeks to avoid complicity in human rights abuses.

Our commitment to the realization of human rights is embedded in the businesses human rights and social policies and the criteria appropriate to TBR in the Global Reporting Initiative. Human rights are part of our non-financial risk assessment of operations.

Health & Safety Policy Statement
TBR Global Chauffeuring believe that excellence in the management of health and safety is an essential element within its overall business plan – a good health and safety record goes hand in hand with high productivity and quality standards. People are the most important asset to this company, and therefore we are totally committed to ensuring their health, safety and welfare at all times.

From an economic point of view, the company believes that prevention is not only better, but cheaper than cure. There is no necessary conflict between humanitarian and commercial consideration. Profits and safety are not in competition. On the contrary, safety is good business.

From a legal perspective, the company is committed to ensuring that it complies with all relevant health and safety legislation. Where it is reasonably practicable to do so, the company will strive to go beyond the requirements of legislation.

The company is committed to ongoing monitoring and review processes, so that continual improvement in the management of health and safety can be achieved.

Our general intentions are:-

  • To provide adequate control of the Health and Safety risks arising from our work activities;
  • To consult with our employees on matters affecting their Health and Safety;
  • To provide information, instruction and supervision for employees;
  • To ensure all employees are competent to do their tasks, and to give them adequate training;
  • To prevent accidents and cases of work related ill health;
  • To maintain safe and healthy working conditions; and
  • To review and revise this policy at regular intervals.

Anti-Bribery and Corruption
At TBR Global Chauffeuring we value our reputation for ethical behaviour and for financial probity and reliability. The company recognises that any involvement in bribery will reflect adversely on its image and reputation. The Company will, therefore, prohibit the offering, the giving, the solicitation or the acceptance of any bribe, whether cash or other inducement to or from any person, company or other organisation. The Company shall prevent bribery and corruption by:

  • Taking a zero tolerance towards bribery and/or corruption
  • Communicating this policy to all employees and agents working on behalf of the Company
  • Training employees so that they can recognise and avoid the use of bribery
  • Encouraging its employees to be vigilant and to report any suspicion of bribery
  • Rigorously investigating instances of alleged bribery
  • Taking firm and vigorous action against any individual(s) involved in bribery

Supply Chain Code of Conduct

TBR Global recognises its responsibility as a provider of high quality services. We also recognize that our suppliers play a key role in our aim of delivering a first class service to our customers. To this end, TBR Global has developed and documented a Supplier Agreement & Operating Manual which sets out certain contractual terms as well as serving as a quality management system (QMS) that our suppliers MUST comply with.

This agreement also governs the creation of quality related documents. It will be revised, as necessary, to reflect the quality system currently in use. It is issued on a controlled copy basis to all suppliers. It must not be reproduced or issued to other parties without written consent from a senior member of TBR Global.

Senior Management of TBR Global present this Quality Management System
(QMS) as a model for realising our company mission, values, objectives and quality commitment to employees, customers and suppliers.

It is expected that managers and supervisors will strive to apply these policies equitably, and that appropriate consideration will be given to previous actions that may have been taken under these policies.

Copies of our Manual are distributed to each of our Global suppliers. A designated manager or supervisor within the company should retain it. It is the responsibility of that company to ensure that the Manual is available on request to employees and that it is updated as required. In addition, copies of this Manual, which will be stored at the company’s head office, are available for review by company suppliers at their request.fleets.